Delivery Options Overview

We offer ideal shipping methods to meet any requirement. Choose economical options through standard parcel post, faster delivery via express shipping, or reliable service from specifically trained freight forwarders. Additionally, you can pick up your order in person if you prefer. On this page, you’ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

If you receive a product of good quality, you have the right to terminate the contract within 14 days of purchase. To ensure your right to a return is protected, please keep the products in their original condition. If the item is damaged or destroyed through no fault of your own, you still retain the right to terminate the contract.

Please note that if the product's value has decreased due to unpacking or testing its functionality, this does not affect your ability to request a refund. For any exchange or return requests, please contact us within the specified timeframe.

 

Return Policy

Products will not be accepted for return if any of the following components are missing:

  • Fully equipped equipment
  • Receipt proving the purchase
  • Warranty card
  • A report detailing the defect, prepared by the service department

Refunds will be processed within the timeframes established by current legislation.

FAQs

My order hasn't arrived yet. Where is it?

If your order hasn't arrived yet, we apologize for the inconvenience. Please check your order confirmation email for tracking information. If you still have questions or need assistance, provide your order number to our customer support team, and we'll be happy to help you track your order's status.

Do you deliver on public holidays?

Delivery services are generally not available on public holidays. However, orders placed during this time will be processed as soon as regular business operations resume. If you have any questions about specific delivery dates, please contact our customer support team for assistance.

Do you deliver to my postcode?

We strive to deliver to a wide range of postcodes. To confirm if we deliver to your specific postcode, please enter your postcode during the checkout process, or contact our customer support team for assistance. We'll be happy to help!